Frequently Asked Questions
Everything you need to know about fueling your performance with Athletes.
How do you ensure the freshness of your food products during shipping?
All perishable items are packed in insulated thermal liners with medical-grade cold packs. We use expedited shipping to ensure your nutrition arrives fresh and ready to consume.
Are your supplements and snacks Informed-Choice certified?
Yes, we prioritize athlete safety. The majority of our product range is batch-tested for banned substances and carries the Informed-Choice or NSF Certified for Sport seal.
What is your return policy on food items?
Due to health and safety regulations, we cannot accept returns on food products. However, if your order arrives damaged or incorrect, please contact our support team within 48 hours for a full refund or replacement.
Do you offer subscription plans for recurring orders?
Absolutely. You can choose the 'Subscribe & Save' option on any product page to receive automatic deliveries every 2, 4, or 6 weeks while saving 15% on every order.
Where can I find the full nutritional profile for your meals?
Every product page features a high-resolution image of the nutrition facts label, including macro-nutrient breakdowns, allergen warnings, and a complete ingredient list.
Do you ship internationally?
Currently, we ship to the continental United States and Canada. We are working on expanding our logistics to support international athletes in the near future.